Serves as the primary point-of-contact to the organization’s physician practices as they work with the organization. Communicate with the practice staff, office managers, and physicians at assigned practices on a recurring basis regarding administrative processes and topics, and Innovation Care Partners technologies. Provides training, answers questions, solves problems, provides informational, procedural and administrative updates and resolves issues with technology solutions. Represents organization as resource to physician practices. In addition to phone and email, will make regular visits to practice office locations.